{"id":"clm_DAD65C592614","entity":"claude","predicate":"customer","value":"Lyft","value_json":{"feed":"anthropic-news","item":"https://www.anthropic.com/news/lyft-announcement","tags":{"v":2,"ai":true,"by":"claude-haiku-5-5","on":"2026-10-31","deal":{"kind":"customer","purpose":"product_integration","counterparty":"Lyft","counterparty_type":"other"},"themes":["connectors"]},"check":{"on":"2026-10-31","url":"https://www.anthropic.com/news/lyft-announcement","pages":1,"quote":"Lyft's customer care AI assistant, powered by Claude via Amazon Bedrock, has reduced customer service resolution time by 87%, handling thousands of daily customer inquiries while seamlessly transitioning complex cases to human specialists when needed.","outcome":"checked"},"evidence":"Lyft and Anthropic partner to bring Claude to Lyft's platform, where a Claude-powered care assistant has cut resolution time by 87%.","extracted_by":"claude-haiku-5-5","primary_source":true},"valid_from":"2025-02-06","valid_to":null,"published":"2025-02-06","recorded":"2026-10-29","confidence":0.7,"status":"valid","assertable":true,"superseded_by":null,"supersedes":[],"first_seen_at":"2026-10-29T15:44:56.167797+00:00","updated_at":"2026-10-31T03:52:09.939321+00:00","sources":[{"url":"https://www.anthropic.com/news/lyft-announcement","tier":"primary","publisher":"Anthropic","published_at":"2025-02-06T00:00:00+00:00"}],"evidence":{"by":"page-read","on":"2026-10-31","quote":"Lyft's customer care AI assistant, powered by Claude via Amazon Bedrock, has reduced customer service resolution time by 87%, handling thousands of daily customer inquiries while seamlessly transitioning complex cases to human specialists when needed.","url":"https://www.anthropic.com/news/lyft-announcement","excerpt":"Lyft and Anthropic partner to bring Claude to Lyft's platform, where a Claude-powered care assistant has cut resolution time by 87%."},"legend":{"dates":"valid_from: when the claim took effect (a period figure: the day its period closed). published: the earliest day a source on the record published it (a filing's filing date, a post's date; null when no source carries one). recorded: the day AsOf first held it. A figure can take effect weeks before it is published.","why_not":{},"checked_by":{"page-read":"its source page states the value and the date"}}}