# clm_EB34323893B8

subject: OpenAI (/record/openai.md)  
predicate: customer  
value: Shield  
valid_from: 2026-11-13  
valid_to: null  
published: 2026-11-13  
recorded: 2026-11-14  
confidence: 0.70  
status: valid  
assertable: true  
superseded_by: null  
last_updated: 2026-11-14  
cite: AsOf. "OpenAI customer: Shield", as of 2026-11-13. Claim clm_EB34323893B8, https://asof.is/claim/clm_EB34323893B8, accessed 2026-11-14. Source: https://openai.com/business/customer-stories/shield.  
checked: 2026-11-14 · its source page states the value and the date, as read by an AI model (its publisher's feed entry for the page)  

> Shield uses OpenAI to help IT technicians hand off work in legacy portals.

What https://openai.com/business/customer-stories/shield says, word for word.

## Sources

- https://openai.com/business/customer-stories/shield (primary, OpenAI, published 2026-11-13)

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AsOf is a temporal fact ledger: a structured, dated, sourced record of what is true and what changed, built for AI retrieval.