# clm_5E320FCB2525

subject: OpenAI (/record/openai.md)  
predicate: customer  
value: Wayfair  
valid_from: 2026-09-25  
valid_to: null  
published: 2026-09-25  
recorded: 2026-10-27  
confidence: 0.70  
status: valid  
assertable: true  
superseded_by: null  
last_updated: 2026-10-31  
checked: 2026-10-31 · its source page states the value and the date (its publisher's feed entry for the page)  

> Wayfair uses OpenAI models to improve ecommerce support and product catalog accuracy, automating ticket triage and enhancing millions of product attributes at scale

What https://openai.com/index/wayfair says, word for word.

## Sources

- https://openai.com/index/wayfair (primary, OpenAI, published 2026-09-25)

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