# clm_4C5C4A8FF906

subject: AI21 Labs (/record/ai21-labs.md)  
predicate: customer  
value: Harambee  
valid_from: 2022-11-28  
valid_to: null  
published: 2022-11-28  
recorded: 2026-11-08  
confidence: 0.70  
status: valid  
assertable: true  
superseded_by: null  
last_updated: 2026-11-08  
cite: AsOf. "AI21 Labs customer: Harambee", as of 2022-11-28. Claim clm_4C5C4A8FF906, https://asof.is/claim/clm_4C5C4A8FF906, accessed 2026-11-09. Source: https://www.ai21.com/blog/harambee-case-study/.  
checked: 2026-11-08 · its source page states the value and the date  

> Harambee not only created a new virtual onboarding process, but also drove a 20% conversion rate increase in sign-ups by using AI21 as their Natural Language Processing (NLP) engine.

What https://www.ai21.com/blog/harambee-case-study/ says, word for word.

## Sources

- https://www.ai21.com/blog/harambee-case-study/ (primary, AI21 Labs, published 2022-11-28)

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